SW
Sarah W

1 reviews | Active since Mar 2016

06 Dec 2016, 12:05

No Delivery or Service

<p>We purchased a couch from Coricraft and were told they had the couch in stock. Wonderful news because then we wouldn't have to wait the 6weeks. We were told if we paid in full the couch would be delivered during the course of the week. This was the 12th November 2016 that we paid for the couch. When we had to follow up as to where our couch was, we were told they don't have the couch in stock, when we did eventually get a hold of Lerato she informed us the do have the couch in stock and it would be delivered the following week. Then we had to follow up again as to where the couch was and now apparently it was coming from Cape Town and that would take a week. We are now in the forth week and nobody can tell us when our couch is going to be delivered!!!! Between Mark and Lerato not phoning us back we still dont know what is happening with it or when it will be delivered. This isn't the first issue we have had with Coricraft and silly us for thinking things would be different the 3rd time around.</p> <p>We are going to cancel this deal if this couch isnt delivered by tomorrow the 7th December 2016.</p> <p>Never again will we deal with Coricraft!!</p> <p> </p>

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Replies (1)
Coricraft Group
Coricraft Group's reply12 Dec 2016, 09:35
Official

We apologise for the poor communication. The couch has arrived and your delivery has been booked for tomorrow.

Kind regards,

Olga de Pinho