No delivery of goods

I bought a desk&chair from Coricraft Menlyn on 19Jan2016 which would have been delivered between 12:00&14:00 on 21 Jan 2015. I phoned the shop twice to ask that the driver phone me when he is on his way as there was no-one at home.They didn't come back to me to confirm that they told the driver to phone me. My husband went home during and waited for the delivery which didn't arrive. At 14:00 I phoned the shop again and they said the driver was behind schedule and was going to be there at 15:00. My husband had to go to a meeting and couldn't wait another hour (after waiting 2 hours).The driver arrived at the estate at 15:00 - I asked why he didn't arrive between 12:00&14:00 as arranged and he said Coricraft didn't give him a specific time to deliver. The shop said I should now wait until the stock is back at the warehouse, only then can another date be arranged. So if there is no opening for Saturday by the time the stock reaches the warehouse, they can only deliver on Monday.How can you expect clients to wait at home for 2 hours and then not arrive? I still don't know when my order will be delivered now. You should communicate with the driver if you promise delivery time to clients