1 reviews | Active since May 2016

23 May 2016, 16:04

No delivery, no service

<p>Delivery for our furniture was confirmed for last week Thursday, 19 May 2016. My wife stayed home to receive the delivery, but no one pitch. Needles to say we were disappointed, hoping the furniture will at least be delivered on Friday.</p> <p>Once again no delivery took place and after sending us from pillar to post, someone finally assisted. The person promised to speak to the manager and said they can deliver on Monday, 23 May 2016.</p> <p>Guess what, yet again no delivery took place.</p> <p>Not even a phone call, email or message to apologize, give feedback, or to make alternative arrangements.</p> <p>This takes poor service to a whole new level, especially if one takes the price we paid into account.</p> <p>Sales order number 033258</p>

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Replies (1)
Coricraft Group
Coricraft Group's reply24 May 2016, 07:01
Official

This was a duplicate review

Apologise for the delay , Thabang has booked delivery for Friday with you . Please let us know if we can assist with anything else .

Kind regards,

Olga de Pinho

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