tK
tony K
1 reviews | Active since Jul 2013
13 Mar 2015, 19:36
No delivery, No excuses
I have purchased dining table and chairs today for my parent at coricraft Wynberg clearance center and paid R400 for delivery. They said they will deliver today. My dad said delivery guy phoned my dad they left and on their way and my parent wated long. He phoned delivery guy back asking where are you and this delivery guy said almost there so they couldn't have suffer but wait and all of sudden this delivery guy said coming tomorrow. What the hell is this?? My parent so frustrated and we more than disappointed your service
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Coricraft Group's replyOfficial
16 Mar 2015, 10:14Hello kimtony,
Please accept my sincere apology for the delay with delivery . According to the driver they were turned away at the complex security as your parents complex does not allow deliveries after 5 o c'clock .
I understand that you have since received and rejected your delivery due to the table not being perfect. Herby from our clearance centre has found you another table . As these are not perfect, I would suggest you view it prior to us arranging delivery for you .
Kind regards,
Olga de Pinho
Quality Manager
***
***,za
Kind regards,
Please accept my sincere apology for the delay with delivery . According to the driver they were turned away at the complex security as your parents complex does not allow deliveries after 5 o c'clock .
I understand that you have since received and rejected your delivery due to the table not being perfect. Herby from our clearance centre has found you another table . As these are not perfect, I would suggest you view it prior to us arranging delivery for you .
Kind regards,
Olga de Pinho
Quality Manager
***
***,za
Kind regards,
Coricraft Group's reply16 Mar 2015, 10:14
Official
Hello kimtony,
Please accept my sincere apology for the delay with delivery . According to the driver they were turned away at the complex security as your parents complex does not allow deliveries after 5 o c'clock .
I understand that you have since received and rejected your delivery due to the table not being perfect. Herby from our clearance centre has found you another table . As these are not perfect, I would suggest you view it prior to us arranging delivery for you .
Kind regards,
Olga de Pinho
Quality Manager
***
***,za
Kind regards,
Please accept my sincere apology for the delay with delivery . According to the driver they were turned away at the complex security as your parents complex does not allow deliveries after 5 o c'clock .
I understand that you have since received and rejected your delivery due to the table not being perfect. Herby from our clearance centre has found you another table . As these are not perfect, I would suggest you view it prior to us arranging delivery for you .
Kind regards,
Olga de Pinho
Quality Manager
***
***,za
Kind regards,