1 reviews | Active since Jul 2011
NO DELIVERY
<p>I purchased a couch from Coricraft Greenstone 24 Oct 2016. I requested delivery for the 26th November. I received the sms saying that it will be delivered between 10:15 and 12:15. I received NOTHING!!! After many calls to Corifcraft Greenstone as well as trying today to get my couch delivered, I have now been told that the reason it has not been delivered is that they have NO STOC****!!!!!!! After confirming this when I paid, NOW I GET TOLD THERE IS NO STOC****!!!! It is absolutely shocking to receive such atrocious service from a well-known brand. Customer SERVICE definitely not a priority for them. </p> <p> </p> <p>Now to my immense frustration, I am without a couch at home and will probably wait forever to get refunded should I cancel (if the compaints on hellopeter is anything to go by)</p> <p> </p> <p>In terms of the Consumer Protection Act, which Coricraft is clearly NOT ADHERING to, my rights as a consumer have been violated. I will be lodging a formal complaint with the Tribunal as any further phone calls and time wasted in attempting to resolve this issue from my part appears fruitless.</p>
Please accept our sincere apology for the problems you have encountered with your order. As per Penny K your order will be delivered today she will call yu to give you an estimated time frame.
Kind regards,
Olga de Pinho
Please accept our sincere apology for the problems you have encountered with your order. As per Penny K your order will be delivered today she will call yu to give you an estimated time frame.
Kind regards,
Olga de Pinho
I received my couch today, thanks to Penny frm the Warehouse and Nosipho from Greenstone Corifcraft.
I received my couch today, thanks to Penny frm the Warehouse and Nosipho from Greenstone Corifcraft.
