GN
Gugu N
1 reviews | Active since Jul 2013
07 Feb 2016, 08:40
No Delivery
17 December 2015 I purchased a bed when their store was opening. I paid in full and requested a delivery on the 15 January 2016, since I was going away. Passed 15 January 2016 no delivery. I contacted the store and was told a story that my address was incorrect. But the address that they have is correct. No one ever contacted me about this and was given another date. passed the date no delivery again. No communication from them as to what is going on. I phone the store manager Jarred on the 2nd Feb 2016 he promised me to come back to me. Till today I have not heard anything from him. What kind of service is this?
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Coricraft Group's replyOfficial
08 Feb 2016, 08:29Hello guglag,
Terrible service.
We value every order and should be pushing you to take delivery and not waiting for you to call in for an update.
i will certainly drill down to see what has gone wrong here and we will be in contact shortly.
apologies
Mark Staniforth
Retail Exec
Terrible service.
We value every order and should be pushing you to take delivery and not waiting for you to call in for an update.
i will certainly drill down to see what has gone wrong here and we will be in contact shortly.
apologies
Mark Staniforth
Retail Exec
Coricraft Group's reply08 Feb 2016, 08:29
Official
Hello guglag,
Terrible service.
We value every order and should be pushing you to take delivery and not waiting for you to call in for an update.
i will certainly drill down to see what has gone wrong here and we will be in contact shortly.
apologies
Mark Staniforth
Retail Exec
Terrible service.
We value every order and should be pushing you to take delivery and not waiting for you to call in for an update.
i will certainly drill down to see what has gone wrong here and we will be in contact shortly.
apologies
Mark Staniforth
Retail Exec