No couches- its been over a month?

We bought 2 couches from your Canal Walk store on 23 June 2015 and were told that the units would take roughly 4 weeks to manufacture. end of June I was contacted and told that there was a delay to a shortage of fabric which we accepted, but no apology was given & the customer service consultant was very flippant in her manner.22 July I called (yet another cost of airtime & time calling after your company) JP at Canal Walk, he checked on your system and informed me that there was yet another delay as the fabric that had been ordered did not pass the quality checks, I wish someone would have had the professionalism to communicate this to us? I sent JP an e-mail on 22 July 2015 stating how aggrieved we were about this but did not get any feedback. I followed up with an e-mail on 28 July 2015 & still no feedback.(yet another cost of airtime & time calling after your company)I called through to Canal Walk (yet another cost of airtime & time calling after your company) this morning and spoke to MO who assured me that he would get back to me by 10:30 this morning, NO FEEDBACK!!! I called back and was he was busy and would call me back?Still no call!!! When will we get our couches please?