AN
Andiswa N
1 reviews | Active since Jun 2021
22 Nov 2022, 18:11
Never ever buying at Coricraft
I am so disappointed in Coricraft, I am first time home owner and purchased my first couch ,Confirmation of payment for quote TBS011102 I bought the couch the 1 November no one has called me to inform me when it will be delivered 17k you would expect better service ...
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Coricraft Group's replyOfficial
25 Nov 2022, 16:45Dear Andiswa N, We appreciate you taking the time to share your experience with us. We are so sorry that you were not kept updated on the progress of your order. We understand how disheartening this must have been. We have addressed this with your sales consultant. Your order is complete and ready for the next step. Our call centre will call you shortly to book delivery with you. We just know that you are going to love your beautiful couch and that you will make many happy memories on it. In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly. Yours in design,RuthCustomer care support team
Coricraft Group's reply25 Nov 2022, 16:45
Official
Dear Andiswa N, We appreciate you taking the time to share your experience with us. We are so sorry that you were not kept updated on the progress of your order. We understand how disheartening this must have been. We have addressed this with your sales consultant. Your order is complete and ready for the next step. Our call centre will call you shortly to book delivery with you. We just know that you are going to love your beautiful couch and that you will make many happy memories on it. In future you’re welcome to contact us directly by emailing us on *** or calling us on *** so that we can assist you quickly. Yours in design,RuthCustomer care support team