Missing parts

<p>Bought a bed, mattress, 2 side tables, chair, bed lamps, Palma console. On day I bought it I specifically requested that they make sure all the parts are delivered as I am moving overseas and that I won't be opening the boxes my goods are delivered in. And guess what? I received my goods in their original packaging missing *****s and diagram of the Palma Console. It is STILL standing without the legs as I have now tried getting at least a diagram for the past almost 3 weeks. I phoned Highveld Mall and spoke to the person who calls herself the manager (Hesle). I don't know what she manages, but she managed to get me no answer or help. I also e-mailed complaints department and still had no real help except wasting time on questions I already answered (Claudette). How difficult can it be to just send me a diagram so I can get the necessary bolts, *****s or what ever at my local hardware? I managed to erect the bed that thank God had *****s, diagram etc. It will cost me more to buy the *****s here, but even more to get Coricraft to send it to a family member to send to me. I like the quality of their further, but when it comes to fixing their stuff ups and the after purchase service, I can think of compliments. Number number attached was the number I used when I bought my goods. I can now be reached on ********** or + ********** 5543 as I'm no longer living in SA</p>