MS
Malcolm S
1 reviews | Active since May 2023
25 May 2023, 11:53
Misleading customers
Coricraft misleading customers.
Saw on their site they selling the Koda Fully Upholstered corner couches for R21 999. Saw on their pages and received a message saying they currently running a special, 20% off on all couches. Went online immediately and apparently the original price of the couches is now R26 999 and R21 599 with the 20% off.
I called Coricraft and as per Canal Walk manager the prices went up the same the day the 20% promotion came out.
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Coricraft Group's replyOfficial
29 May 2023, 16:18Dear Malcom,
Thank you for taking your time to leave this review.
We have recently had a price increase across all our couches. We have done our best to hold our prices amidst rising costs for this year. It, unfortunately, became necessary for us to implement an increase. We decided to have the 20% off promotion to ease the price increase for our beloved customers, giving them a chance to shop at fair prices for a limited time.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Thank you for taking your time to leave this review.
We have recently had a price increase across all our couches. We have done our best to hold our prices amidst rising costs for this year. It, unfortunately, became necessary for us to implement an increase. We decided to have the 20% off promotion to ease the price increase for our beloved customers, giving them a chance to shop at fair prices for a limited time.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply29 May 2023, 16:18
Official
Dear Malcom,
Thank you for taking your time to leave this review.
We have recently had a price increase across all our couches. We have done our best to hold our prices amidst rising costs for this year. It, unfortunately, became necessary for us to implement an increase. We decided to have the 20% off promotion to ease the price increase for our beloved customers, giving them a chance to shop at fair prices for a limited time.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Thank you for taking your time to leave this review.
We have recently had a price increase across all our couches. We have done our best to hold our prices amidst rising costs for this year. It, unfortunately, became necessary for us to implement an increase. We decided to have the 20% off promotion to ease the price increase for our beloved customers, giving them a chance to shop at fair prices for a limited time.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team