making a fool out of customers

As a paying customer who is after all the bloodline of any company I feel that it was a huge mistake to spend my hard earned money at Coricraft. From the start of my transaction I was **** to and this is the biggest mistake any retailer can make towards their customers. Coricraft promises are just that, empty promises, almost just as empty as my lounge has been for the past 3 weeks. Very empty. I wonder if the sales managers and area managers have ever had to entertain their guests with camping chairs in their lounge? I can safely say I had to do this because the R27 000.00 lounge suite that I purchased from Coricraft is still in production..... and when I call to inquire the progress of the suite is I get yet another feeble excuse. So please Coricraft if you are going to reply with your very comfortable: \we are attending to the problem"or the same saying of \""we are sorry for the inconvenience\"" please don't. Safe that for the next ******** customer that makes a purchase at your outlets. I have had all the excuses I can take. Safe to say I have been there"