NM
Nokwazi M
1 reviews | Active since Sept 2024
14 Sept 2024, 18:07
Leather couches fading within weeks with no assistance from Coricraft.
I bought gray leather couches from Corocraft Nelspruit a year ago, and within weeks they had faded to an almost.ost whitish fly looking vintage color. I tried going back to Coricraft stores (Emalahleni and Pretoria) for assistance. I was giving some care kit that made the situation worse. I've tried writing to Coricraft a couple of times for heli with no response at all. If you arelooking to buy leather couches, stay away from Coricraft, my worst purchase ever.
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Coricraft Group's replyOfficial
17 Sept 2024, 13:48Dear Nokwazi,
We appreciate you taking the time to share your experience with us.
Our Columbian leather is a buffed aniline leather which needs very specific care to ensure that it looks beautiful for many years. Our leather expert is going to liaise with you directly via email to help you sort your leather.
If you need further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Our Columbian leather is a buffed aniline leather which needs very specific care to ensure that it looks beautiful for many years. Our leather expert is going to liaise with you directly via email to help you sort your leather.
If you need further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply17 Sept 2024, 13:48
Official
Dear Nokwazi,
We appreciate you taking the time to share your experience with us.
Our Columbian leather is a buffed aniline leather which needs very specific care to ensure that it looks beautiful for many years. Our leather expert is going to liaise with you directly via email to help you sort your leather.
If you need further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Our Columbian leather is a buffed aniline leather which needs very specific care to ensure that it looks beautiful for many years. Our leather expert is going to liaise with you directly via email to help you sort your leather.
If you need further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team