LC
Lulu C
1 reviews | Active since Feb 2020
09 Sept 2023, 07:14
Lead time way toooo looooong!!
Their lead time is ridiculous. I have moved in to a new house and bought nice couches from them but I told that it will take 4-6 weeks to deliver as they make to deliver. Now I’m going to have no couches in my house for a month and half,almost 8 weeks. It’s not understandable at all. It’s been a week since I bought the couches already it’s a problem ,my couch will be delivered in the second week of October ,how crazy??
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Replies (2)LC
Lulu C's updateReviewer Update
09 Sept 2023, 07:58Right now there are chairs that I like but I don’t want to order them cause it will take forever to deliver. And I don’t see where they mention the delivery time on their website,only once you placed the order you will know. Doesn’t sound right,other shops right it clearly that it takes 3-5 days,some 5–10 days but I don’t see that on Coricraft website:(
LC
Lulu C's update09 Sept 2023, 07:58
Reviewer Update
Right now there are chairs that I like but I don’t want to order them cause it will take forever to deliver. And I don’t see where they mention the delivery time on their website,only once you placed the order you will know. Doesn’t sound right,other shops right it clearly that it takes 3-5 days,some 5–10 days but I don’t see that on Coricraft website:(
Coricraft Group's replyOfficial
15 Sept 2023, 16:02Dear Lulu, We appreciate you taking the time to share your experience with us.
To clarify, the couches featured on our website are associated with a specific lead time, we are sorry if you might have missed that information.
Luckily your dining chairs and table were in available stock and delivered this morning, we hope that you love them. We will also keep you informed about the delivery schedule for your couch. We appreciate your understanding and patience.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in Design
Ruth
To clarify, the couches featured on our website are associated with a specific lead time, we are sorry if you might have missed that information.
Luckily your dining chairs and table were in available stock and delivered this morning, we hope that you love them. We will also keep you informed about the delivery schedule for your couch. We appreciate your understanding and patience.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in Design
Ruth
Best regards,
Coricraft Group's reply15 Sept 2023, 16:02
Official
Dear Lulu, We appreciate you taking the time to share your experience with us.
To clarify, the couches featured on our website are associated with a specific lead time, we are sorry if you might have missed that information.
Luckily your dining chairs and table were in available stock and delivered this morning, we hope that you love them. We will also keep you informed about the delivery schedule for your couch. We appreciate your understanding and patience.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in Design
Ruth
To clarify, the couches featured on our website are associated with a specific lead time, we are sorry if you might have missed that information.
Luckily your dining chairs and table were in available stock and delivered this morning, we hope that you love them. We will also keep you informed about the delivery schedule for your couch. We appreciate your understanding and patience.
If you need any further assistance, you’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in Design
Ruth
Best regards,