KvdM
Keara van der Merwe
1 reviews | Active since Mar 2025
04 Mar 2025, 16:50
LATE ON DELIVERY!
Placed an order for a couch end of November, paid and all! Sales person promised delivery within 10 weeks. It has now been 14 weeks! Every week they promise "Next week, we PROMISE!" Do not believe a word they say. I am incredibly frustrated. I thought this was a reputable brand, but this dealing has truly tarnished their name for me. I will not be doing any business with them again.
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Coricraft Group's replyOfficial
05 Mar 2025, 12:11Dear Keara,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in the production of your couch. We understand your frustration, and this is not the experience we want for our customers. We can confirm that your Breen leather couch will be completed at the factory this week, by Friday, 7th March 2025. We truly appreciate your patience and will ensure you receive further updates regarding delivery.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in the production of your couch. We understand your frustration, and this is not the experience we want for our customers. We can confirm that your Breen leather couch will be completed at the factory this week, by Friday, 7th March 2025. We truly appreciate your patience and will ensure you receive further updates regarding delivery.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply05 Mar 2025, 12:11
Official
Dear Keara,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in the production of your couch. We understand your frustration, and this is not the experience we want for our customers. We can confirm that your Breen leather couch will be completed at the factory this week, by Friday, 7th March 2025. We truly appreciate your patience and will ensure you receive further updates regarding delivery.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delay in the production of your couch. We understand your frustration, and this is not the experience we want for our customers. We can confirm that your Breen leather couch will be completed at the factory this week, by Friday, 7th March 2025. We truly appreciate your patience and will ensure you receive further updates regarding delivery.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team