Lack of service from corricraft

If you are looking to buy something from corricraft think again. Great costumer service when you browse but absolutely no services as soon all has been paid. We bought a 3 seater couch in January 2019 from Polokwane ,Mall of the North. When purchased the couch they told us they do have stock at their wharehouse Stormmill in a radius of 15km from where we reside in Constantia Kloof. First we had to pay a delivery of a *****ing R750.00. Which we did not agreed on. A couple of days later the warehouse Stormmill phoned me and ask when they can deliver the couch as we are in the radius and they do free delivery. Delivery was booked for 2nd of February 2019. 11 days later no delivery and no one know about this order. I have made more than 10 calls and no one can tell me where my couch is, all of the staff have a different story, we just gets transferred to a next person and then the same process continues until some finally hungs up the phone.My last phone call to the warehouse they told me that they dont have a couch and needs to be ordered first, after that phone call i called the polokwane branch and they told me the couch is there it shows on their system. SO SOMEONE IS NOT DOING THERE JOB WHAT THEY GET PAYD FOR, AND THE SERVICE IS PATHETIC WITH NEW STORIES AND ANSWERS EVERYDAY. So if you want to buy from corricraft please think twice i am going now for week 3 with no couch and now answers for where the couch is or when it will be delivered. I am realy disappointed with the service after we bought the couch and wont be supporting them again just because of the lack of service.