"******* Into Buying: Misleading Promises, No Delivery"

Still No Couch after 9 Weeks – Deeply Frustrated and Disappointed I honestly didn’t think I’d be writing a complaint like this. On 5 May 2025, I bought a couch from Coricraft at Brooklyn Mall. I was told it would take 4 to 7 weeks for manufacturing and delivery. Fair enough, I was happy to wait, and I trusted the process. But here I am, more than 9 weeks later, and still no couch. Not even a clear update. What’s really upsetting is the silence. No one from Coricraft has bothered to keep me in the loop. I’ve had to make all the effort myself, calling, following up, getting vague answers, and being told someone will get back to me (but they don’t). I feel completely let down. I paid in full, waited patiently, and gave the benefit of the doubt. But now I just feel ignored. This was supposed to be a happy experience getting something new for my home, but it’s become stressful and disappointing. THIS SHOP IS NOT MAKE SURE!!!!!!!!!!

Coricraft, I expected better. Please take this seriously. I need real answers and delivery ASAP. This delay and lack of communication is not okay.