Inferior quality of furniture that peels off - with disgusting customer service from Coricraft! Never again!

I am quite disgusted with this organisation and have had to have been follow up repeatedly with staff members that seem to care very little about after sales service. When I make a decision to buy from a store I often use my overall experience with the store/company and so far my experience with Coricraft has not been good - an absolute no no. The impression I am getting is that the company cares only about the sale and has absolutely no care for the service they give to their customers once the sale has been concluded.I bought a Plasma, faulty candle stand and coffee table last year. A few months later I started to notice some chips on the wooden furniture which I feared might worsen over time. Upon realising the chips on the furniture, I called in to report this to the Woodmead store where I bought the furniture from and spoke to ****en. ****en then requested that I email her so she can forward my inquiry/complaint to the complaints/factory and I did not hear from her or anyone else from Coricraft for that matter. I then had to follow up and spoke to Keo who promised to get back to me - ofcourse she did not get back to me. ****en then came back into the picture the following week promising me to get feedback from a lady called Matshidiso. Over a week later I had not heard from her - even after following up. I eventually decided to contact the National Customer Service Manager, Penny Koulis who referred me to a Fiona Gomell. That lady, together with ****en gave me a run around! Wow! I would be told that the replacement furniture is available then not hear from them...follow up then be told it was no longer available. Be told the furniture can not be repaired...then later be told that it can be repaired...then be told it cannot be repaired again until I reminded Fiona what she initially said (that it cannot be repaired) . Then finally I was informed that I would be compensated for the poor quality of the furniture I bought and never heard from Coricraft until today (even after following up)! As a last resort I contacted the National Customer Relationship Customer yet again to inform her that the matter was still not resolved and this was her response "Hi, Claudette showed me your photographs what exactly is your complaint? She also said you were offered discount on this stock". It all made sense to me how the entire staff has such a stinking attitude and poor level of customer service. If this is the National Customer Service Manager's response how else can one expect any better down the ranks. I will never ever from this brand. The poor quality of furniture and customer service is pathetic. I wasted my money on cheap goods and will use this as a lesson to RUN when I see this brand - never ever again!