LB
Lorraine B
1 reviews | Active since Nov 2015
21 Aug 2023, 18:56
Inferior Quality
While the designs are okay. Quality is really really bad. Every item I bought from them over the years has aged very badly compared to the likes of Wetherleys and other outlets. Service was also poor at their Sandton outlet. I probably would have got better service if I was a man as the obviously *** guy just simply ignored me, lol. For all the “good reviews” You will eat your words as their stuff is definitely not quality, trust me.
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Coricraft Group's replyOfficial
30 Aug 2023, 13:12Dear Lorraine,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and want to address your concerns.
I apologise for any past experiences that may have fallen short of your expectations. We take pride in the quality of our products and services, and we're constantly working to improve them. We offer the best in the industry guarantees on our products and great out-of-guarantee repair services.
Please keep in mind that like any cherished possession, furniture undergoes a natural aging process and may not retain its pristine condition indefinitely. Over time, it gains character and tells a unique story of its journey with you. We're here to help you maintain its beauty and functionality as long as possible.
We deeply value every customer and their experience with us, and it's disheartening to hear that you felt ignored by one of our consultants. Please know that this is not reflective of the level of service we strive to provide. We have addressed this matter with our team to ensure that all customers are treated with the attention and respect they deserve.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and want to address your concerns.
I apologise for any past experiences that may have fallen short of your expectations. We take pride in the quality of our products and services, and we're constantly working to improve them. We offer the best in the industry guarantees on our products and great out-of-guarantee repair services.
Please keep in mind that like any cherished possession, furniture undergoes a natural aging process and may not retain its pristine condition indefinitely. Over time, it gains character and tells a unique story of its journey with you. We're here to help you maintain its beauty and functionality as long as possible.
We deeply value every customer and their experience with us, and it's disheartening to hear that you felt ignored by one of our consultants. Please know that this is not reflective of the level of service we strive to provide. We have addressed this matter with our team to ensure that all customers are treated with the attention and respect they deserve.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply30 Aug 2023, 13:12
Official
Dear Lorraine,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and want to address your concerns.
I apologise for any past experiences that may have fallen short of your expectations. We take pride in the quality of our products and services, and we're constantly working to improve them. We offer the best in the industry guarantees on our products and great out-of-guarantee repair services.
Please keep in mind that like any cherished possession, furniture undergoes a natural aging process and may not retain its pristine condition indefinitely. Over time, it gains character and tells a unique story of its journey with you. We're here to help you maintain its beauty and functionality as long as possible.
We deeply value every customer and their experience with us, and it's disheartening to hear that you felt ignored by one of our consultants. Please know that this is not reflective of the level of service we strive to provide. We have addressed this matter with our team to ensure that all customers are treated with the attention and respect they deserve.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and want to address your concerns.
I apologise for any past experiences that may have fallen short of your expectations. We take pride in the quality of our products and services, and we're constantly working to improve them. We offer the best in the industry guarantees on our products and great out-of-guarantee repair services.
Please keep in mind that like any cherished possession, furniture undergoes a natural aging process and may not retain its pristine condition indefinitely. Over time, it gains character and tells a unique story of its journey with you. We're here to help you maintain its beauty and functionality as long as possible.
We deeply value every customer and their experience with us, and it's disheartening to hear that you felt ignored by one of our consultants. Please know that this is not reflective of the level of service we strive to provide. We have addressed this matter with our team to ensure that all customers are treated with the attention and respect they deserve.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team