1 reviews | Active since Nov 2017
Incorrect Pricing
I was not very impressed with the service I received at your Tygervalley Branch on Friday evening. Coricraft had a display of furniture in the banking court in the center where my daughter and I saw a media unit and coffee table that she fell in love with so we took down the details along with photo's of the items. We then proceeded to the actual store in the center to enquire about purchasing these items. The store assistant was only too helpful but upon receiving the final quote we noticed the prices in store and what was on display were different. When I queried why there was a difference in the prices, the assistant had a bit of an aggressive attitude when I showed her the photo of the displayed price. Her attitude was take it or leave it. When I mentioned that there is such a thing as the 'consumer act' her attitude was take it up with management.
Thank You.
Thank You.
We appreciate you taking the time to share your experience with us.
Thank you for the update. We're glad to hear that the store manager reached out and resolved the matter.
We appreciate your understanding and are pleased everything has been sorted. Thank you once again!
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
Thank you for the update. We're glad to hear that the store manager reached out and resolved the matter.
We appreciate your understanding and are pleased everything has been sorted. Thank you once again!
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
