Incorrect item sold to me

Good day I purchased an ottoman and slipcover in November. I was told by the sales consultant at the time that the Santorini ottoman matches my couch which I purchased previously. I received it today (12 weeks after the order was placed) to find that the ottoman does not match the couch I purchased. I called customer service which told me to contact canal walk. Which I did. Only for Emmanual to tell me about a 30 day return window. But your website mentions your return policy of a 7 day after receipt of the item. I then called customer service back only to be hung up on or be put on hold for no reason by Agent Thulani. I then reached Craig at canal walk and he told me to contact this email line for assistance. Which I am now doing.

The ottoman is the incorrect match to my couch and I need to return it. Your consultant in store at canal walk named Dwayne fed me the incorrect information and tried to do a quick sale by leading me into purchasing this ottoman which is of no use to me since it’s the incorrect item. Please assist with getting this resolved