1 reviews | Active since Sept 2013
*********** staff
This is a continuation to my previous report. While delivering my couch in january they damaged it. I logged the damages. And finally they came to collect the couch today - i litterly begged the collections guy to wrap the couch before they take it out he said they can't because its very difficult to carry the couch with the plastic. They proceeded to carry the couch out and it scratched!!!!! Its leather so u can clearly see it!!! Almost 35k later for a couch that has been damaged twice now and he tells me I will wait up to 2 months for the repairs!!! Ridiculous!!!!!! I will never buy from coricraft again!!!!! If this couch is not in tip top shape when its back I will see my lawyer. This is enough to drive one up the walls!!!!
Unacceptable, thank you for bringing this to our attention. I will get our Opes Exec involved here to see why we are not wrapping on collection.
The couch must be right and if its returned and it isn't please don't hesitate to contact me directly
Regards
Mark Staniforth
Retail Exec
Unacceptable, thank you for bringing this to our attention. I will get our Opes Exec involved here to see why we are not wrapping on collection.
The couch must be right and if its returned and it isn't please don't hesitate to contact me directly
Regards
Mark Staniforth
Retail Exec