CJ
Charles J
1 reviews | Active since Jul 2013
19 Nov 2020, 15:40
*********** Coricraft
I bought a couch last year and within a few months there was a problem with the frame. On the 27 July 2020 I sent an email informing Coricraft of the issue. It took them from then until October to actually pick up my couch.
They phone me on Monday, saying my couch will be delivered today, Thursday, 19 November. I sit and wait at home with no additional communication. Phoning them, the truck broke down and they cannot tell me when they will be delivering the couch.
This is just ridiculous and I am very far from happy with this kind of service.
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Charles J's updateReviewer Update
20 Nov 2020, 10:20Businesses don't realise the impac they have on customers. We taking leave has a very real world fincial impact on me. Also, now I probably have to take another day leave. It's 10:20 on Friday already and still no update.
CJ
Charles J's update20 Nov 2020, 10:20
Reviewer Update
Businesses don't realise the impac they have on customers. We taking leave has a very real world fincial impact on me. Also, now I probably have to take another day leave. It's 10:20 on Friday already and still no update.