1 reviews | Active since Aug 2016

05 Aug 2016, 15:10

Incompetance

<p>On Sunday 31 July i visited Coricraft at Mall of the North.</p> <p>I purchased 2 tables and 3 nikel pots.</p> <p>Fully paid for two tables as they only had one and will order me the 2nd one and i can collect it Friday 5 August.</p> <p>On arriving home i unpacked my purchase just to find they overcharged me with R1300.00 </p> <p>I emailed the manager about this, and only received a reply sorry she will look at what went wrong. She then send me another mail stating they will refund me the R1300.00</p> <p>I received a call from the store today saying they received the wrong table and i have to wait another week.</p> <p>I asked that the manager must contact me.</p> <p>I then got a call from tebogo saying she will have a table for me by monday.</p> <p>No call from the manager.</p> <p>I am highly frustraited as first the steel from clients as how many other people are being over charged?</p> <p>Then the manager does not even bother to contact me.</p> <p>I want the area manager to contact me, or i will start posting on socialmedia till i get a satisfactory answer</p>

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Replies (1)
Coricraft Group
Coricraft Group's reply12 Aug 2016, 09:25
Official

Please accept our apology for the errors and poor service received. I have asked the regional manager of the showroom to contact you as soon as possible.

Kind regards,

Olga de Pinho

011 **********