In store purchase of dinning chairs on promotion and was advised that my goods will be held for me. To my surprise I receive a call from the sales consultant stating that my chairs are not available and they cannot back order as the product will no be sup

Dear Mpho,

We appreciate you taking the time to share your experience with us.

We’re sorry to hear about your experience at our Vaal Mall store and for the inconvenience caused. We have escalated this matter, and the store manager will be in touch with you directly to work on resolving it.


You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.

Yours in design,
Ruth
Customer care support team