BM
Bongi M

1 reviews | Active since May 2021

20 May 2021, 04:44

I wish I can to this Platform before making a purchase with this shop

My complain is about the system this company is using

It’s difficult to wait for 2month as is for the goods to be made and we respect it because we signed for it when we purchase. Since they know that it's going to take a full 2month to craft surely they can organize delivery immediately after that, not waiting for it to be done and then you start organizing delivery. My 2months waiting period ended on the 17th of May of which I don’t have a problem and we both signed for.

My problem is, I get a call that I have to wait for extra 8days for delivery yet another wait.

Since they knew it's going to be finished on the 17th for the last 2month, why didn't they organize for delivery beforehand immediately because the waiting is too much, now I’m told I should wait for 8days and for other deliveries coming this side while I paid for my couches to be delivered, looks like we sharing delivery but yet pay full price separately

THIS IS SUBSTANDARD SERVICE DELIVERY.

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