I will NEVER EVER buy from Coricraft again!!!!! Pathetic after care service

Is this the type of quality that we had to wait 6 weeks for the be manufactured and spend quite a lot of money on??? Only to be told when laying a complaint on the 14th of Dec that the assessor is on leave and will only attend to his in the new year????? And then receiving a call back from the call centre and they have mixed our complaint with that of another client that lodged a complaint!!!! We are having people over during the festive season and are now embarrassed as we have to make excuses for a company that do not care about their clients or quality. Both the couches cushions are to small and do not fit. The recliner set have scuff marks on and the one seat of the 3 seater are higher than the other 2?????? This is not what we paid for, and certainly not the service we expected!!!! Pathetic!!!!! This was our 1st and last purchase at Coricraft!!!!!

After feedback was promised Monday on my Facebook complaint and when I called them last week - I only receive a call now stating -" You are not seating the cushions correctly on the couch (When there is almost a 30cm gap with NO cushions - and the couch that were shown to us in the shop didn't had ANY space - the cushions filled the whole back) and we only have a quality assurer available next year - PATHETIC!!!!!!!!" Only 1 quality assurer in the whole Gauteng region? I'm referring this to the Consumer board as well - Clients should not be brushed off in this manner!!!! The feeling we are left with is - "We (Coricraft) have now received our money - so stuff you mr client - we got what we wanted, so we as a company just don't care anymore."