HORRIFIC WORKMANSHIP & INEXISTANT QUALITY CONTROL

You would think for R34 000 one would get a half decent couch. I received my couch from coricraft, and the quality was not up to scratch at all. The leather was loose and wrinkled, stitching ends were sticking out, etc. They fetched the couch and told me they would fix it. After another 6 weeks my couch was returned. They had stretched the leather properly, but left black marks all over the couch, and reconnected the hooks in a different place so when the two parts of the couch were connected, the one pieces headrest was higher than the rest of the couch. I wanted a refund, but they promised me that they would rectify the situation by manufacturing me a brand new couch. I now received the "brand new" couch, and its worse than the 1st one. It looks like someone who weighs 200kg's has been sitting on one side for 2 years. I'm absolutely furious, and now that I've requested a refund because their quality is so horrific. My emails have been ignored. This is unacceptable. DO NOT WASTE YOUR MONEY ON CORICRAFT PRODUCTS. Is it too much to ask for someone to do their job properly the THIRD time around!?