Horribly made couches - terrible workmanship

We ordered two couches in November last year from Coricraft Canal Walk. We received the first couch, a Titanic 3 seater in December. Coricraft then ran out of fabric so we had to wait till the new year to receive the second couch. When Coricraft finally, finally delivered the second couch, it was so badly made we refused to accept it. The cushions were all different thicknesses, the fabric was gathered by the seams, the arms of the couch were dinged and damaged and there was a tape mark on the front of one of the cushions. Coricraft took the couch back to \repair"it. After waiting and waiting"