1 reviews | Active since Oct 2012
Horrible Service at Coricraft Woodmead!!!
On Saturday, 18th April 2015 my husband and I visited the Coricraft Woodmead branch to purchase a Corner Couch. We waited at the Woodmead branch for 45 mins and were totally ignored. The store had 2 customers that were busy making a purchase. There was 3 staff members, 2 were busy and the 3rd person just sat in between them. My husband and I stood at the section where you choose the fabric you want which is directly behind the cashiers. Only to be ignored. We eventually walked out the store without making a purchase. I'm actually appealed by the manner we were treated. As we walked out they burst out into laughter as I said to my husband loudly let's leave as it doesn't seem like our sale is important here. Today, we went to the Coricraft in Design Quarter and was served by Elizabeth Ramashala and what an amazing experience that was. She was extremely patient and helpful that we purchased our couch from her. Thank you Elizabeth! You are a star! As for the Woodmead branch I will never return to it nor will I spend a cent there due to the disgusting attitude of the staff!
We apologise for the poor service you received at our showroom. This is not the type of experience we want our customers to have .
We are happy that Elizabeth was able to win your patronage back . Thank you for giving us another chance. We will make sure that your order goes smoothly.
Kind regards,
Olga de Pinho
Quality manager
011 -611 -8700
***,za
We apologise for the poor service you received at our showroom. This is not the type of experience we want our customers to have .
We are happy that Elizabeth was able to win your patronage back . Thank you for giving us another chance. We will make sure that your order goes smoothly.
Kind regards,
Olga de Pinho
Quality manager
011 -611 -8700
***,za
