Horrible service

I have been left with no choice but to write this review. I ordered a coffee table on the 26 September 2018 and when I received the table, it was chipped. I have sent 2 tables back and they all have the same issue. I requested for a refund to be processed to me or that we find a solution and I have not received feedback despite following up and being told the Cape Town warehouse will contact me. I’m now sitting with a coffee table I can’t use and without my money so I can’t even buy what I want to replace it. The service has been appalling for the amount of money that gets charged for your items.