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nontobeko D
1 reviews | Active since Mar 2018
29 Apr 2025, 17:26
Horrible customer service
I don't know what was I thinking trusting anything TFG!!! Spent 21000 buying a couch from coricraft Table Bay and I am still fighting for it to be delivered!!! The sales people lie! The manager well basically told me I am lying about the ETA the sales person gave me. I am just here to say NEVER BUY FROM THEM. Go to Cielo, AZora Durbaville furnitures, sofaworx and many more but they are so horrible I can't believe it!!!
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Coricraft Group's replyOfficial
05 May 2025, 16:21Dear Nontobeko,
We appreciate you taking the time to share your experience with us.
We’re truly sorry to hear how frustrated you’re feeling, and we sincerely apologise if there was any miscommunication along the way.
Just to clarify, our current lead times are 6–8 weeks, and your couch is scheduled for completion on the 9th of May.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We’re truly sorry to hear how frustrated you’re feeling, and we sincerely apologise if there was any miscommunication along the way.
Just to clarify, our current lead times are 6–8 weeks, and your couch is scheduled for completion on the 9th of May.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply05 May 2025, 16:21
Official
Dear Nontobeko,
We appreciate you taking the time to share your experience with us.
We’re truly sorry to hear how frustrated you’re feeling, and we sincerely apologise if there was any miscommunication along the way.
Just to clarify, our current lead times are 6–8 weeks, and your couch is scheduled for completion on the 9th of May.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We’re truly sorry to hear how frustrated you’re feeling, and we sincerely apologise if there was any miscommunication along the way.
Just to clarify, our current lead times are 6–8 weeks, and your couch is scheduled for completion on the 9th of May.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team