Horrible customer service

<p>I bought a couch and paid cash for it at Cori craft Mall of South. I got an email with a reference number but when I tried to call them on Wednesday to enquire about when I can collect it I was sent from pillar to post. Customer service transfered me to the warehouse, the warehouse transfered me to the store.The store itself didnt even pick up the phone. I called them twice. I am shocked. didnt expect this kind of service from Coricraft</p>