MP
Melissa P
1 reviews | Active since Nov 2023
13 Nov 2023, 10:03
HORRIBLE CUSTOMER SERVICE
HORRIBLE CUSTOMER SERVICE!! We ordered a couch which was delivered in August in an unsatisfactory condition. To this day we are still trying to get it fixed. Nobody responds to emails or phone calls!!
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Coricraft Group's replyOfficial
23 Nov 2023, 14:45Dear Melissa P,
We appreciate you taking the time to share your experience with us.
We are so sorry for the inconvenience you've experienced, and we appreciate your patience.
We've arranged a loan unit for you and are committed to resolving the issue with your couch swiftly. Rest assured, we're actively investigating the slow response to your complaint and will take corrective measures to prevent future occurrences. Thank you for your understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry for the inconvenience you've experienced, and we appreciate your patience.
We've arranged a loan unit for you and are committed to resolving the issue with your couch swiftly. Rest assured, we're actively investigating the slow response to your complaint and will take corrective measures to prevent future occurrences. Thank you for your understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply23 Nov 2023, 14:45
Official
Dear Melissa P,
We appreciate you taking the time to share your experience with us.
We are so sorry for the inconvenience you've experienced, and we appreciate your patience.
We've arranged a loan unit for you and are committed to resolving the issue with your couch swiftly. Rest assured, we're actively investigating the slow response to your complaint and will take corrective measures to prevent future occurrences. Thank you for your understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We are so sorry for the inconvenience you've experienced, and we appreciate your patience.
We've arranged a loan unit for you and are committed to resolving the issue with your couch swiftly. Rest assured, we're actively investigating the slow response to your complaint and will take corrective measures to prevent future occurrences. Thank you for your understanding.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team