1 reviews | Active since May 2016

04 Oct 2016, 17:03

Home time rush

<p>Buying your first house should be one of the best feelings as you feel you've finally made the step in the right direction towards independence. Went to the Clearwater branch to start my fabulous deco extravaganza with some lovely curtains but sadly there was no stock of the colour I was looking for, thankfully another branch had them in stock so a transfer to the Clearwater branch seemed like a logical next step. A lady by the name of Sandra then told me there was nothing they could do to transfer the stock much to my surprise. I later realized the lady could not help me efficiently enough because she was about to knock off? Shocking I know. Bad service reigns within the retail industry but this was by far the final straw. This was a disgusting showcase of staff members who aren't trained in the proper etiquette in dealing with customers. Sandra and many like her are going to be the downfall for many of the companies who depend on customer service.</p>

0
Replies (1)
Coricraft Group
Coricraft Group's reply13 Oct 2016, 08:38
Official

We really are sorry that we didn't give you the shopping experience. According to our regional manager Storm your complaint has since been resolved.

Kind regards,

Olga de Pinho

Best regards,