HAPPY PURCHASE THAT TURNED INTO A NIGHTMARE! SAVE YOURSELF THE INCONVENIENCE

Don’t be fooled by pretty pictures. My husband and I bought a full corner unit couch and dining room table and we recently had to request a full refund due to the dismissive, don’t care attitude of higher level management such as the Customer Experience Manager, Olga de Pinho and the Retail Director, Annabel Bean Johnstone . If higher level, executive management can’t get it right how do they expect those beneath to. We experienced multiple issues such has no delivery when promised on multiple occasions, waited over two weeks for them to find a missing unit of our couch which consisted of 4units, a leg falling off the daybed on our couch, scotch guarding not being done before delivery. Our dining room was delivered damaged and thereafter we received an even worse of table. Inconvenience after inconvenience. Coricraft never followed up on the issues that we had raised first, it was always us calling countless times. Not even their executive management bothered to give us a courtesy call. Coricraft is not as reputable as we are all lead to believe. We have over 20 emails to prove their incompetence and lack of after customer service care.