1 reviews | Active since Sept 2014

10 Feb 2017, 09:35

Great Service

<p>I purchased a couch from Coricraft which they recently launched, there was an issue with it, but when I addressed it with Eugene Pelser he was so professional and assisted so quickly to rectify the issue.</p> <p> </p> <p>Bianca Britz arranged for a loan couch during the interim of mine being fixed, and due to bringing this issue early into their launch to their attention, The communication was quickly done and Eugenge offered a free scotch guard - which was highly appreciated.</p> <p> </p> <p>This is the type of service clients want to recieve, other companies need to learn from to treat their clients like Eugene and Bianca treated us. </p>

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Replies (1)
Coricraft Group
Coricraft Group's reply10 Feb 2017, 15:00
Official

Thank you for taking the time to post this compliment. Well done to the complaints team for resolving this .

Kind regards,

Olga de Pinho