Great "sales" Service Appalling Delivery Service
<p>Having ordered an entire apartment of furniture - 1st delivery arrived on Sat 1 July at 10 am after I specifically said after 12. Then instead of Monday it arrives on Tuesday 4 July again with NO phone call to confirm time. Two Items missing! Decidded to swop out all furniture and exchange for Mokka range. yesterday furniture delivered again - missing a chair, and God help me they forgot to rremove the old diningroom server unti-----likely to be ****** from outside my apartment.</p> <p>EVERY time Shane or Justin said they would phpne me back - they did not! I need an additional Mokka bench BUT they did NOT confirm that it would be avaiable to day from Epping and guess what - Collections only before 11:30 am and I could not get there. </p> <p>Love the futniture - HATE the service </p>
We apologise for the poor service you have received. This is not the kind of experience we want our customers to have. We will be in contact to resolve your complaint.
Kind regards,
Olga de Pinho
We apologise for the poor service you have received. This is not the kind of experience we want our customers to have. We will be in contact to resolve your complaint.
Kind regards,
Olga de Pinho
