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awile.mbasa awile.mbasa
1 reviews | Active since Jun 2017
09 Jan 2023, 10:12
Goods not delivered and no refund received
I ordered online on the 19November, to this day nothing has been delivered. I received an email indicating that they no longer have what I ordered in stock and a number to call for a way forward. I called the number *** ., to my dismay, I spoke to 3 agents who kept forwarding my call once stating my case.
Please refund me or deliver the goods (as is your website indicates that you have them in stock
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Replies (1)
Coricraft Group's replyOfficial
02 Feb 2023, 15:57Dear Awile D
We appreciate you taking the time to share your experience with us.
We apologise for the delay with your delivery. Our Call centre tried to book your delivery by calling and emailing but were not able to make contact until recently.
We have since managed to speak to you and have arranged for the delivery to happen within the next few days.
We're certain that you are going to love your products.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologise for the delay with your delivery. Our Call centre tried to book your delivery by calling and emailing but were not able to make contact until recently.
We have since managed to speak to you and have arranged for the delivery to happen within the next few days.
We're certain that you are going to love your products.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply02 Feb 2023, 15:57
Official
Dear Awile D
We appreciate you taking the time to share your experience with us.
We apologise for the delay with your delivery. Our Call centre tried to book your delivery by calling and emailing but were not able to make contact until recently.
We have since managed to speak to you and have arranged for the delivery to happen within the next few days.
We're certain that you are going to love your products.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We apologise for the delay with your delivery. Our Call centre tried to book your delivery by calling and emailing but were not able to make contact until recently.
We have since managed to speak to you and have arranged for the delivery to happen within the next few days.
We're certain that you are going to love your products.
You’re welcome to contact us directly by emailing us at *** or calling us on *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team