Get serious, Coricraft!
<p>After many months of searching (including at many coricraft stores) I finally found one during the sale at the Morningside Outlet store on Sunday 29 June. I asked for delivery on Tuesday. Delivery was late and when I checked the couch when I came home, I realised that it was torn on the back and dirty.</p> <p>Coricraft blames tthe delivery guys for the tears, and the delivery guys blame coricraft for the dirt.</p> <p> </p> <p>Coricraft's solution- come select another couch in the store or keep it, we'll give you a further discount (as credit in store- why would I shop with you again) and clean it.</p> <p>Excuse me?! I've paid a lot of money upfront and you can't be bothered to find me a new couch that is the same as the one I like or refund me?! I'm supposed to accept keeping a torn brand new couch as a reasonable solution.</p> <p>No guys. This is unacceptable </p>
Our Morningview Bargain box is where we sell our damaged ,discontinued and shop soiled stock. These products are sold as is.
Should something get damaged in transit we will offer an exchange to another unit from the store or a credit note to the value of your purchase. We do not do any refunds at our bargain boxes.
Kind regards,
Olga de Pinho
011 **********
**********Our Morningview Bargain box is where we sell our damaged ,discontinued and shop soiled stock. These products are sold as is.
Should something get damaged in transit we will offer an exchange to another unit from the store or a credit note to the value of your purchase. We do not do any refunds at our bargain boxes.
Kind regards,
Olga de Pinho
011 **********
**********