*****elent account

<p>On Saturday the 15th, I made a purchase of R4773.24 at Coricraft Forest Hill and Bella(Consultant) said it declined but could not provide a decline slip. I had to call the Bank myself and ask what was happening. The money went off my account i even showed the consultant. In order for the bank to refund the money they need a decline slip or a SIMPLE letter with a letter head, amount and date of purchase. Bella said she won’t be able to write that letter for me, she needs to speak to her superiors. I call everyday but don’t get a positive response. I called the head office on ********** 700 and spoke to Fridah and she said Bella should write me that letter. Still i don’t not have that letter till to date. Can somebody help me please?</p> <p> </p> <p> </p>