JR
Jenni R

1 reviews | Active since Jun 2012

23 Aug 2015, 22:44

FALSE ADVERTISING

I am a very disappointed client . I went to Coricraft Hemingways this weekend to purchase curtains, not knowing about the special offer before hand, I was verY pleased to find out that there was a special offer to buy 3 curtains and get the 4th curtain free [curtains from R290]. After selecting the curtains and proceeding to the check point to pay, I was told by very *********** staff at the Hemingways Branch that the curtains I had selected were not availalbe on this offer as there are T & C's. Only a plumb colour curtain in the fabric I had chosen was availalbe. In very small print at the bottom of the adverstising board was there a t & c's sign. The sign was placed where all the curtains were and if I had seen the t and c's sign howwas I to know what the t & c's actually were. I consider this to be false advertising and would like to warn all consumers in advance to be aware of this. I was going to spend R1.500 on curtaining, however another Retail Outlet got my business and I will be very relunctant to purchase at Coricraft [albeit that I love there merchandise] in futture. I left very disappointed.

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Replies (1)
Coricraft Group
Coricraft Group's reply27 Aug 2015, 16:07
Official
Hello jenalize12,

We apologise for the inconvenience caused by our error. Our showroom put the incorrect signage up .

There is now a buy 3 get one free promotion. We would normally honour the discount for you but since you have already purchased else where we would like to offer you an in store credit to choose something else.

Kind regards,

Olga de Pinho
Quality Manager
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