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Danielle B

1 reviews | Active since Apr 2015

22 Feb 2016, 01:55

Failure to Refund

In December i bought scatter cushions from Coricraft and returned a few of them as they were to big for the other couches. I was promised to be refunded the money for the cushions returned but after several visits over the past 2 months they have failed to refund me the money or give me clear feedback, all they give are endless promises and excuses. This whole situation has really become annoying.

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Replies (1)
Coricraft Group
Coricraft Group's reply22 Feb 2016, 08:31
Official
Hello Tkay92,

i apologies for the poor service, its unacceptable. Things shouldn't take this long. I will contact the Regional Manager for an update.

Apologies

Mark Staniforth
Retail Exec