EXTREMELY LATE ON DELIVERY AND VERY POOR CUSTOMER SERVICE!

I bought 2x 3 seater couches and 1x 1 seater occasional chair from Corifraft 8 weeks ago ... I was told upon purchase it would take UP TO 6 weeks to manufacture. I paid in full for everything and after 6 weeks I HAD TO FOLLOW UP to ask where my couches are, i was told they should be complete in a couple of days and customer care would contact me to organise delivery, another week goes by and i hear nothing - AGAIN I have to follow up and get told, oh sorry they have a back log in manufacturing and they are not sure when it will be done, but customer care will contact me when they are complete. The manager of table bay mall coricraft phoned me 3 days ago to apologise and PROMISED to phone me the following day with an update on the couches .... i am yet to receive that phone call!!!!!

Its one thing being extremely late on the delivery, but the correct type of customer service would have been to let me as the client know a week before the 6 weeks was up, that there is a delay etc and then be in contact with me as the customer every couple of days, updating me??? Instead they ignore me!!!! After they have all my money! Its shocking and disgusting and would tell everybody to rather take their money and buy somewhere that at least has good customer service. Its a lot of money that coricraft have of mine and i just have to accept not getting what i paid for and what was promised!