CB
Caroline B

1 reviews | Active since Jan 2014

27 Oct 2015, 13:15

Extremely impressed with service and product

After visiting the branch of Coricraft in Woodmead while looking for a couch and being totally ignored by every member of staff there due to the fact that they were too busy perusing Facebook I decided to try the new Rosebank branch. I was immediately helped by Alwayne Raman and subsequently placed an order for a corner unit. The expected manufacture time is given as 4-6 weeks but Alwayne expedited the process, and I had my beautiful Titanic corner unit within 3 weeks. I'm absolutely thrilled with it and very impressed with the level of customer service exhibited by Alwayne and in fact all the staff at the Rosebank branch.

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Replies (1)
Coricraft Group
Coricraft Group's reply27 Oct 2015, 14:28
Official
Hello Caroline Bosch,

Thank you for sharing your experience with us . Apologies for the service received at our Woodmead showroom .

Well done Alwayne and the Rosebank team for your great customer service.

Kind regards,

Olga de Pinho
Quality manager
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