1 reviews | Active since Dec 2016

09 Dec 2016, 16:22

Extremely bad service

<p>I ordered a slay bed, otoman and a queen size mattress from coricraft. I paid R15375 cash on the 20th of November 2016. Its 3 weeks now and i still have not received items. I phoned several times to follow up and to confirm delivery address. During one of my follow up calls i was told that the mattress eas delivered to Rustenburg and that the driver refused to take items back to warehousr in Johannrsburg and they had to get another truck to take items back, which will delay delivety. A few days later i phoned shain and then Coricraft confirmed that they will deliver on 20 Dec. Today, 9 Dec at 15.30 i received a call from them informing me that the mattress that was sent back disappeared and they cannot deliver anymore!!!!! I am so dissppointed in Coricraft. I regret buying from them. </p>

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Replies (3)
's update10 Dec 2016, 06:41
Reviewer Update

Sorry, i meant to say they had to deliver the 10th of Dec and not the 20th as stared above

Coricraft Group
Coricraft Group's reply13 Dec 2016, 09:55
Official

We apologise for the problems you have had getting your delivery, Delivery has been booked for tomorrow and confirmed by Christine.

Kind regards,

Olga de Pinho

Coricraft Group
Coricraft Group's reply13 Dec 2016, 09:55
Official

We apologise for the problems you have had getting your delivery, Delivery has been booked for tomorrow and confirmed by Christine.

Kind regards,

Olga de Pinho