Exchanged couch with sound effects

If only they can read messages on their whatsapp. The frame of the couches ytbst they have brought is making funny sounds when one sits. When we communicated i asked for zambezi brown and i agreed to pay the difference. A week ago they decided mocca is right for her in addition we will give her a couch with sound effects. ? Business etiquette of this company is questionable, if it was government it was going to be all over media. It will be appreciated that they come and fetch this couches i will go buy somewhere. Its sickening when an establishment disrespects customers with their money.