WR
Wayne R
1 reviews | Active since Oct 2011
26 Sept 2015, 12:09
Excellent Service
We purchased a coffee table at Coricraft Clearwater and on delivery , we noticed defects on the table. We then called the customer service line on the invoice and Sthembiso was the person that answered the call. We explain our problem and then he provided us with an email address to send pictures on the defects. Upon sending the picks we were urgently notified by e mail that our coffee table with be exchanged for a new one and a delivery date was decided upon. I'm happy to say all was sorted thanks to Sthembiso excellent customer service. As a Coricraft client this kind of service has guaranteed my support of the retail store for a long time
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Replies (1)Coricraft Group's replyOfficial
27 Sept 2015, 19:17Hello Ramje1,
Thank you very much for taking the time to post this compliment . Well done to Sthembiso for resolving this as quickly as possible.
Please let us know if we can assist again in the future.
Kind regards,
Olga de Pinho
Quality Manager
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Thank you very much for taking the time to post this compliment . Well done to Sthembiso for resolving this as quickly as possible.
Please let us know if we can assist again in the future.
Kind regards,
Olga de Pinho
Quality Manager
***
***
Coricraft Group's reply27 Sept 2015, 19:17
Official
Hello Ramje1,
Thank you very much for taking the time to post this compliment . Well done to Sthembiso for resolving this as quickly as possible.
Please let us know if we can assist again in the future.
Kind regards,
Olga de Pinho
Quality Manager
***
***
Thank you very much for taking the time to post this compliment . Well done to Sthembiso for resolving this as quickly as possible.
Please let us know if we can assist again in the future.
Kind regards,
Olga de Pinho
Quality Manager
***
***
