LM
Louis M
1 reviews | Active since Feb 2026
23 Feb 2026, 17:47
Empty promises and a manager that could not be bothered
Clearwater branch. No service what so ever. Been a long time customer but never been so disappointed. Ordered and paid for a chair as a gift that I could pick up from store. Delivery date came and went. When i complained they simply said that the store manager does not want to be disturbed over the weekend, and he will not do anything to rectify. Told to just come back next week by a nervous salesman. 2nd delivery date. Once again told via a random 3rd person. No delivery. Come back next week. Manager once again refuses to speak To me. So what now coricraft??? The birthday has now past and still no contact and no chair.
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Replies (2)
Coricraft Group's replyOfficial
25 Feb 2026, 09:55Dear Louis,
We appreciate you taking the time to share your experience with us.
We acknowledge the inconvenience and disappointment caused by the delays and communication issues experienced at our Clearwater showroom. This is not the level of service we aim to provide.
Your beautiful dining chair is now ready for collection at the Clearwater showroom, and the team will be available to assist you. We appreciate your patience and look forward to concluding this matter smoothly.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We acknowledge the inconvenience and disappointment caused by the delays and communication issues experienced at our Clearwater showroom. This is not the level of service we aim to provide.
Your beautiful dining chair is now ready for collection at the Clearwater showroom, and the team will be available to assist you. We appreciate your patience and look forward to concluding this matter smoothly.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply25 Feb 2026, 09:55
Official
Dear Louis,
We appreciate you taking the time to share your experience with us.
We acknowledge the inconvenience and disappointment caused by the delays and communication issues experienced at our Clearwater showroom. This is not the level of service we aim to provide.
Your beautiful dining chair is now ready for collection at the Clearwater showroom, and the team will be available to assist you. We appreciate your patience and look forward to concluding this matter smoothly.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We acknowledge the inconvenience and disappointment caused by the delays and communication issues experienced at our Clearwater showroom. This is not the level of service we aim to provide.
Your beautiful dining chair is now ready for collection at the Clearwater showroom, and the team will be available to assist you. We appreciate your patience and look forward to concluding this matter smoothly.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
LM
Louis M's updateReviewer Update
25 Feb 2026, 13:29Thank you for the update and prompt response. Sad that it required an official complaint, but issue is now resolved and the store has made contact and delivered. Appreciate the quick response.
LM
Louis M's update25 Feb 2026, 13:29
Reviewer Update
Thank you for the update and prompt response. Sad that it required an official complaint, but issue is now resolved and the store has made contact and delivered. Appreciate the quick response.