KB
Kirsten B
1 reviews | Active since Mar 2009
11 Jun 2024, 17:55
Don't use Coricraft
We ordered on 1 May with coricraft, they said 6 weeks for the order to be complete. We got a call week 20 May, saying our order will be delivered the week of 27 May. Last week, the week 3 June we phoned as nothing had been delivered. We were told the chairs would be delivered the week 10 June. I phoned today, 11 June to find out when it will be delivered this week. The response, no idea when it will be delivered. Worst service EVER! I will tell everyone not to use them. I should have known from past poor experience not to attempt it again.
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Coricraft Group's replyOfficial
13 Jun 2024, 16:16Dear Kirsten,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delays and any inconvenience this may have caused you. Your satisfaction is our top priority, and we understand how frustrating this experience has been.
We are pleased to inform you that your chairs have now been completed. Our delivery team will be reaching out to you shortly to arrange a convenient delivery time. We appreciate your understanding and are committed to ensuring that your future experiences with us are positive.
Thank you once again for your feedback. We hope to regain your trust and confidence in our service.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delays and any inconvenience this may have caused you. Your satisfaction is our top priority, and we understand how frustrating this experience has been.
We are pleased to inform you that your chairs have now been completed. Our delivery team will be reaching out to you shortly to arrange a convenient delivery time. We appreciate your understanding and are committed to ensuring that your future experiences with us are positive.
Thank you once again for your feedback. We hope to regain your trust and confidence in our service.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
Coricraft Group's reply13 Jun 2024, 16:16
Official
Dear Kirsten,
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delays and any inconvenience this may have caused you. Your satisfaction is our top priority, and we understand how frustrating this experience has been.
We are pleased to inform you that your chairs have now been completed. Our delivery team will be reaching out to you shortly to arrange a convenient delivery time. We appreciate your understanding and are committed to ensuring that your future experiences with us are positive.
Thank you once again for your feedback. We hope to regain your trust and confidence in our service.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team
We appreciate you taking the time to share your experience with us.
We sincerely apologize for the delays and any inconvenience this may have caused you. Your satisfaction is our top priority, and we understand how frustrating this experience has been.
We are pleased to inform you that your chairs have now been completed. Our delivery team will be reaching out to you shortly to arrange a convenient delivery time. We appreciate your understanding and are committed to ensuring that your future experiences with us are positive.
Thank you once again for your feedback. We hope to regain your trust and confidence in our service.
You’re welcome to contact us directly by emailing us at *** or calling us at *** so that we can assist you quickly.
Yours in design,
Ruth
Customer care support team