don't expect a complete order from these guys
I paid for goods on the 11th of Feb. Received some a month later. Apparently the rug was dirty and they couldn't bring it.
Weeks have gone by, no delivery from Coricraft, except a message once a week that they are ready to deliver. I've queried this on their info* email, but this only gets ignored. No updates from the stores and I suppose its the customers work to do this?
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Coricraft Group's replyOfficial
02 Jun 2022, 10:25Dear Henning B,Thank you for posting about your experience with us, and we apologise for your disappointment. I have investigated the delay and why no one responded to your emails – we have revised our internal process to prevent this from happening again. In the meantime, your rug has been delivered. We hope that you give us another chance in the future Yours in design Ruth Customer care support team ***
Coricraft Group's reply02 Jun 2022, 10:25
Official
Dear Henning B,Thank you for posting about your experience with us, and we apologise for your disappointment. I have investigated the delay and why no one responded to your emails – we have revised our internal process to prevent this from happening again. In the meantime, your rug has been delivered. We hope that you give us another chance in the future Yours in design Ruth Customer care support team ***